Published: November 16, 2023 | Updated: June 25, 2025
Published: November 16, 2023 | Updated: June 25, 2025
Inside the 2023 MAPCON Users Group Conference: A Community Built on Innovation
Celebrating Another Successful Year of MUG
Mapcon Technologies and many of its valued clients celebrated another successful MAPCON Users Group (MUG) conference, held November 6-9. Attendees hailed from Wisconsin to Missouri to California as well as several other points across the country. Attendees all enjoyed intriguing seminars given by their peers and Mapcon staff alike, lively entertainment, and delicious meals at the conference.
A Warm Welcome in West Des Moines
The 31st annual MUG conference was held at the Rewind Hotel in West Des Moines, Iowa.
Monday & Tuesday: Networking and Games
Early arrivals gathered for a meet-and-greet Monday evening. Tuesday welcomed more attendees, and many enjoyed food, games, and camaraderie at
Smash Park game and recreation center in West Des Moines. Later that evening, customers and Mapcon employees mingled before a reception dinner that
Johnny's Italian Steakhouse catered.
Wednesday: Keynotes, Best Practices, and User Insights
Wednesday kicked off with a welcome by Judi Carranza, MUG President, followed by a detailed, informative, and well-received presentation by George Williams of Reliability X, entitled CMMS Admin Best Practices.
Leadership Presentations and CMMS Updates
Next up were Mapcon President Joel Tesdall and Vice President Brock Prusha, speaking about updates on both the CMMS product as well as the company as a whole.
Wednesday afternoon, Mapcon Implementation/Support Specialist, John Appel, gave two presentations regarding inventory setup in MAPCON and MAPCON security.
User Success Stories: Practical MAPCON Use Cases
One of the benefits of the conference is hearing from MAPCON users themselves. Desiree Dominguez from The Garlic Company highlighted the system's scheduler. Matt Ott of Red Star Yeast spoke about preventive maintenance and MAPCON's checklist feature.
Once again, Johnny's Italian Steakhouse catered a delicious meal followed by comedian Willie Farrell.
Thursday: Customization, Scheduling, and MAPCON Mobile
Thursday morning saw MUG committee discussions followed by two sessions From Jessica Bergren-Ramirez, Mapcon Advanced Technical Support on Work Order/Resource Scheduling, and MAPCON reports.
In the afternoon, Craig Hilleson, Senior Programmer, and Desiree Dominguez tag-teamed on a seminar entitled Custom Showcase. Chris List, Programmer, followed up with Custom Menus for Users. Jessica wrapped up the conference by speaking about the benefits of MAPCON Mobile.
Looking Ahead to MUG 2024
Next year's MUG conference is scheduled for October 28-31 at the Rewind Hotel with the theme of Mapcon: Proactively Reliable. If you would like further information regarding the 2024 MUG conference, call Diane Wiand at 800-922-4336 or visit our website.
Hope to see you at MUG 2024!
Mapcon / 800-922-4336
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